Catch Certification Program - Operations Centre
Hours of Operation
Monday to Friday: 7:00 a.m. – 5:00 p.m. (ET)
Saturday and Sunday: 7:00 a.m. – 3:00 p.m. (ET)
Important: Urgent catch certificate applications submitted between 5:00 p.m. and 7:00 p.m. ET on weekdays (after hours) will only be processed if a request is sent by email.
Contact information
Toll-free (North America): 1-888-641-6446
Telephone (Local): 1-902-775-7103
Fax: 1-902-775-7100
Email: DFO.CCP-PCC.MPO@dfo-mpo.gc.ca
Website: https://fcs-scp.dfo-mpo.gc.ca
Bell Relay Services (for the deaf and hard of hearing): Call 1‑800‑855‑0511 and ask to be connected to 1‑888‑641‑6464.
Important: Only registered companies can submit catch certificate applications. For more information on registering visit Account Registration or contact us at 1‑888‑641‑6464.
| PRIVACY NOTICE STATEMENT
Personal information is collected pursuant to section 61 of the Fisheries Act for the purpose of administering Canada’s Catch Certification Program (CCP). This information is used to process your application, issue catch certificates and verify compliance with program requirements. It is disclosed to foreign competent authorities for the purpose of validating Canadian exports of fish and seafood products through the Fisheries Certificate System (FCS), as required under international agreements. The information may also be used for program planning or management, reporting, audit, and statistics. Failure to provide the requested information may result in the inability to process your application or issue a catch certificate.
You have the right to access, correct, and have your personal information protected under the Privacy Act, as well as to file a complaint with the Office of the Privacy Commissioner of Canada regarding Fisheries and Oceans Canada’s handling of your information. Personal information collected through the processing of your application is described in the Personal Information Bank Canada’s Catch Certification Program - DFO PPU 080.
For concerns regarding your privacy rights or the handling of your personal information, you may contact the Access to Information and Privacy Coordinator at Fisheries and Oceans Canada.
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