Hours of Operation 
Catch Certification Program: Operations Center
  Telephone  E-mail  Urgent Certificates    All Certificates 
Monday to Friday 07:00 - 17:00 (ET)  ×  ×    × 



Saturday and Sunday  07:00 - 15:00 (ET) ×  ×    × 


  = Services Offered

*Only those applications that cannot be processed during normal business hours will be considered urgent.  Any other requests will be processed the next business day.  We thank you for your cooperation. 

ATTENTION: We will not accept any Catch Certificate applications from companies that are not registered in the FCS System.

Contact us:

Toll-free in North America: 1-888-641-6464

Telephone: 902-775-7103
Fax: 902-775-7100
mail to:
Services for the deaf and hard of hearing are available by dialing 1-800-855-0511 (Bell Relay Service), simply request to be connected to the CCP:OC at 1-888-641-6464.
For more detailed information on the EU Regulation and the CCP:OC, please visit the Catch Certification Program website.


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